

FAQs
If you've got questions, queries or comments, please get in touch.
​We LOVE a chat.
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But if you're an independent soul
(I see you!) - there's a bunch of FAQs here that MIGHT answer your questions.

My teen has had tutoring and extra lessons at school, but it’s not worked before. Why would it work with your system?
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Students often struggle to make progress before they lack the skills and they lack the belief in themselves.
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All of our programmes are developed with psychology at the heart of them according to a system that works with the teen brain and psyche, not against it. Most programmes pay lip service to ‘self-esteem’ – I have built my programmes around it. You can only learn if you think you can learn. I show our teens that they CAN learn by showing them how to tackle the exam, step by step. When they’ve been working with me for a bit (usually not a lot) and they see the progress they're making, they start to believe in themselves as readers and as writers. Competence creates confidence.
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The programme is developed specifically for the English language exam– and I developed it from my experience of teaching students who really struggled with this exam some of whom have dyslexia or adhd - once you know how to teach to struggling students, you can teach to any student including the high flyers. I take a unique approach to exam and writing skills – and this approach has worked time and again.
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And in the exceptionally rare case it ISN'T working for your teen, there's a full money back guarantee.

My teen hated online learning during covid, I don't think they'll go for this
I thought I hated learning online as well, until I got the right course when I realised it’s not the medium that counts, it’s the content.
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The difference with this online tutoring programme and other programmes is HUGE. Not only is the course created for people who aren’t keen on online learning and so I’ve made it super easy (and quick) – but you can access it all via an app – and we all know how much our teens love their phones.
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Plus, the biggest bonus is that weekly call where they can get personalised feedback that shows them exactly what they need to do to improve and keeps them accountable so they keep working.
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There’s also a great and growing community of learners here. It honestly doesn’t feel like it’s an online course – we really spend some fun time together as a community and we champion each other relentlessly.
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Most digital learning systems feel a little lonely and ‘cold’ - you’ll find it’s a blast to work on ours – and I promise you, you’ll not feel alone.

What tech do I need?
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It’s really easy –all you need is access to the internet so that you can get the content videos
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then you'll need to be able to join a zoom call (headphones and a microphone can help but aren't essential)
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and you'll need to be able to work on google docs - then we can work together in real time. sweet.